Payment Policy

Payment Policy

Effective Date: September 24, 2025

This Payment Policy outlines the terms and procedures related to payment processing for purchases made through OAKShop LLC. By placing an order on our website, you agree to the conditions described below.

1. Company Overview

OAKShop LLC is an independent online store that provides access to antivirus and computer security software. All products are delivered digitally. We do not ship physical items. We operate as a licensed reseller under brand programs. We are not affiliated with, owned by, or endorsed by any software brand or manufacturer.

2. Accepted Payment Methods

We accept payments through Stripe, a secure and compliant payment gateway. Stripe supports major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover

All transactions are processed in U.S. dollars unless otherwise stated. We do not accept cash, checks, or bank transfers.

3. Payment Authorization

Payment must be authorized and completed before product delivery. Orders will not be fulfilled until payment is successfully processed. If a payment is declined or flagged for review, delivery may be delayed until the issue is resolved.

Customers are responsible for ensuring that their payment information is accurate and valid. We are not responsible for delays caused by incorrect billing details or failed transactions.

4. Secure Processing

All payments are handled through Stripe’s secure platform. OAKShop LLC does not store or access your credit card or banking information. Stripe uses encryption and secure protocols to protect your data during transmission.

We take reasonable steps to ensure that all payment activity is safe and compliant with applicable laws. Customers are encouraged to use secure devices and networks when placing orders.

5. Order Confirmation

After successful payment, customers will receive a confirmation email with order details. This email serves as proof of purchase. Once the product key is delivered, a separate email will include the license and any relevant instructions.

Customers should retain these emails for future reference. If you do not receive a confirmation, please contact our support team.

6. Pricing and Adjustments

All prices listed on our website are set independently by OAKShop LLC. Prices may vary from other sellers or software providers. We reserve the right to adjust pricing at any time without prior notice.

Prices are displayed clearly on each product page. No hidden fees are applied. Taxes may be included where required by law.

7. Failed or Cancelled Payments

If a payment fails or is cancelled before completion, the order will not be processed. Customers may retry the transaction or use a different payment method. If a charge appears on your account without receiving a product key, please contact us immediately.

8. Refund Eligibility

Due to the nature of digital products, all sales are final once the product key is delivered. Refunds are only considered if the product key is invalid or not delivered, and the issue is verified by our team. For full details, please refer to our Refund & Return Policy.

9. Fraud Prevention

We reserve the right to cancel any order that appears fraudulent or suspicious. Orders may be subject to verification before delivery. If fraud is suspected, we may request additional information or decline the transaction.

We cooperate with payment processors and legal authorities to prevent and report fraudulent activity.

10. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and contact information
  • Using a valid payment method
  • Reviewing product details before purchase
  • Contacting us promptly if there is a payment issue

11. Compliance and Transparency

We follow all applicable laws and advertising standards in the United States. We operate with transparency, honesty, and respect for consumer rights. We do not make misleading claims or misrepresent product pricing.

12. Changes to This Policy

We may update this Payment Policy at any time. Changes will be posted on this page. Continued use of our website after changes are made indicates acceptance of the updated terms. Customers are encouraged to review this page regularly.

13. Contact Information

For questions or assistance with your payment, please contact us: